Need help?  Here are some answers to frequently asked questions.

Having trouble connecting?

Incorrect Wi-Fi Password – You can reset your Wi-Fi Password: Login to your Account, Click on “My Subscription:
and you will see an “Update Wi-Fi Password” screen below.

Need Support?

Click Here and fill out the form. We will get back to you right away! You can always access our support by clicking on the

Service Contact Page in the menu.

We provide the fiber optic infrastructure and enterprise-grade networking equipment necessary to distribute internet to every resident and common area throughout the property.

We currently offer fiber based internet with multiple speed packages for all residents.

If the apartment you are living in is connected to our service, then you are only a couple of steps away.

Click Here to Signup! 

All Wi-Fi names are preset using your Apartment Number and Wi-Fi Speed (technology – 2.4 GHZ or 5.8 GHZ).
Example: Apt 100 2.4 GHz OR Unit 200 5.8 GHz (you can connect to either, however 5.8 GHz is faster)

To Connect: use the Password you specified during the registration process.

We currently do not offer dedicated TV service, however most residents stream from YouTube TV, Netflix,
Amazon, Hulu or any of the online streaming TV services. IPTV Service might be available in the future.

There is NO Contract!! After the first 3 weeks of paid internet subscription, you can cancel at any time.
We will refund back any unused days.

The sign in process requires authentication and this is done through your cell phone number.
If you don’t have a cell phone, then please call the help desk.

We currently don’t offer phone service, but there are several internet based options available.
Magic Jack
Phone Power

Each apartment Wi-Fi unit provides individual authentication via hardware and software configuration.
Each user has a unique Account and SSID/Wi-Fi Password, the Wi-Fi Password can be customized by the
user via the website during designated business hours.

We will not resell or distribute your personal information. We are committed to an open and net neutral internet.

High speed internet is delivered to you through our Wi-Fi AP device in your new apartment over one of the fastest, most reliable networks available in your area.

Looking to cancel your account. Please fill out the Support Form below.

Need Help or Support?

Fill out the form below and we’ll get back to you! 

Fill out the form below and we’ll get back to you! 

Support Hours:  Monday – Friday 9am to 5pm. 

After Hours Support – Please fill out the form and we will get back to you as soon as possible.

AroStream Internet Service Provider

Address: 20700 Watertown Rd. Suite 230. Waukesha, WI 53186

Phone: (414) 454-9079

Email: Support@arostream.com

Need Help or Support?


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